July 15, 2020 Delivery WG Call Notes

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Action Items

Attendees

Zac, Chris, Brian, Mary Ann, Kara

Agenda

  1. Instructors list update
  2. Draft Best Practices Wiki - Go to Webinar
  3. Train the trainer resources
  4. Solicitation boiler-plate language for contracting online training: what should a funder be asking for when hiring a contractor to deliver e-learning?

Call Notes

Instructors list update

  • Updated spreadsheet with trainers, contacted everyone on the list; Brian got < 30% response
  • Plan is to reach out to people in person to find expertise, strengths, and online training capacity
  • Emails may be getting blocked by recipients; do we have constant contact or mail chimp to find open rates?
  • Should we do an RFQ/RFI to build the list of trainers?
  • How much effort to spend on this effort?
  • Want to call people, rather then using an online poll
  • RFQ or RFI for trainers from MJOs
  • Send a second email to the non-responsive people
  • Take small sample of non-responsive and call them, find out if if they didn't respond by choice or if it was because they didn't receive the email

Draft Best Practices Wiki - Go to Webinar

Train the trainer resources

  • Need to loop MARAMA into this discussion
  • RTP training was a big lift, can’t do this every time
  • Kara is going through the same thing with NACT 334 facilitation
  • MJO effort is really high still
  • Going to take multiple rounds of practice
  • NOWCC practice session
  • A lot of people’s first time on the platform
  • MARAMA lead the discussion, it was difficult to train 15 people on the platform
  • It would be helpful to have someone from GoTo to train these instructors
  • Another session with just the trainers teaching NACT 334
  • GoToWebinar training is needed by GoTo
  • Live training with LogMeIn: https://attendee.gototraining.com/5p6g1/catalog/5615113870425159680?tz=America/Chicago
  • LogMeIn Event services: https://assets.cdngetgo.com/81/6f/5e4bb50e41d1969761e615cc1234/event-services-na.pdf*
  • Zac to send email laying out roles and responsibilities for NACT courses
    • Pre-post event facilitation MJOs
    • Licenses: MJOs
    • Live event facilitation: EPA
  • Ideally have coaches to show instructors how to pivot their content, alternative is to point people to resources


Solicitation boiler-plate language

Next Call

  • Wednesday August 19, 2020 @ 11:00 Central